Terms of Service

These terms govern your use of Expert Car Check at expertcarcheck.com and any landing domain we operate. By running a check, buying a report or using the AI Mechanic you agree to them. Nothing in these terms limits or excludes your statutory rights under the Consumer Rights Act 2015.

1. The service

Expert Car Check provides UK vehicle history reports using configured public-data integrations and contracted data providers where the relevant record is available. A named register may be an upstream source without Expert Car Check accessing that register directly. Reports are informational and are not a substitute for a physical inspection by a qualified vehicle technician.

2. Accuracy and data guarantee

We take reasonable care to present data accurately at the moment it is pulled from our sources. Data can change without notice and historic records may contain gaps. You acknowledge that our reports are advisory and do not replace your own independent due diligence, including a physical inspection by a qualified technician and direct verification with the relevant finance house, insurer, or government register.

£1 million data guarantee — not currently offered. The proposed £1m data guarantee is not currently offered, implied or in force. Any future guarantee will apply only from its stated effective date and only to reports that receive a separate eligibility certificate. See the current Guarantee Notice. Your statutory rights in relation to our paid services are unaffected.

You must input the correct data. Our reports depend on the vehicle registration mark (VRM) and any additional details you enter. If you provide an incorrect VRM, wrong vehicle details, or misleading information, the report will reflect that input and we cannot be held liable for errors stemming from your submission. Always double-check the plate and vehicle identity before running a check or buying a report.

External insurance and company checks

Insurance is a third-party check opened on MIB’s Check Your Vehicle service, not an insurance result supplied by Expert Car Check. Use it only for a vehicle you own or have the legal right to drive, subject to MIB’s terms. MOT and road-tax status do not confirm current insurance. A policy record does not establish that a particular driver or use is covered; check those details with your insurer. “Third-party check” describes the external service, not a level of insurance cover.

Company searches open the Companies House public register. A registered company is not an endorsement of a seller or a guarantee of its reliability. We do not receive the results of these external searches or include them as completed checks in a report.

3. Pricing and payment

Tier prices are shown at checkout in GBP and are one-off payments. There is no recurring subscription. You will receive a VAT receipt by email.

4. Refunds

Reports are digital goods delivered immediately, so the 14-day right to cancel under the Consumer Contracts Regulations 2013 does not apply once the report has been generated. If the data is materially incorrect, contact info@sparecarpart.com within 30 days and we will investigate and, where the fault is ours, refund the report.

5. Acceptable use

You may not scrape, resell or systematically extract data from our service. You may not use a report to harass, stalk, defraud or commit any offence under the Computer Misuse Act 1990 or the Fraud Act 2006.

6. AI Mechanic

The AI Mechanic is an informational assistant. It is not legal, finance, insurance or clinical advice and is not a regulated motor warranty. For a diagnostic verdict on a specific vehicle, consult a qualified technician.

7. Liability

Subject to clause 8, our total liability for any claim arising out of these terms is limited to the price you paid for the relevant report. This does not affect the liabilities and statutory rights that clause 8 says cannot lawfully be excluded or limited.

8. What we don’t exclude

We do not exclude or limit liability for death or personal injury caused by our negligence, for fraud, for breach of the implied terms of satisfactory quality, or for any other liability that cannot lawfully be excluded.

9. Governing law

These terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that consumers may bring proceedings in the courts of their place of residence.