Contact
Last updated · 19 June 2026
We answer every email personally within two working days. Pick the route that matches your enquiry so it lands with the right person.
Report queries & refunds
If something in your report looks wrong, contact us and we’ll look into it under our refund policy. Email info@sparecarpart.com and include the registration plate and your order reference.
Data accuracy challenges
If you believe a record we’ve shown about a vehicle you own is wrong — mileage, write-off category, finance flag — email info@sparecarpart.com. We’ll raise it with the upstream register on your behalf.
Privacy and data rights
Subject access, erasure or any UK GDPR right: info@sparecarpart.com. See the privacy policy for what we hold.
Press & partnerships
Trade integrations, white-label, API access or press enquiries: info@sparecarpart.com.
Complaints
To make a formal complaint about any part of the service, email info@sparecarpart.com. We acknowledge complaints within 5 working days.
Phone
Registered office & directions
AUTO DIGITAL LTD (trading as Expert Car Check), 1 Dudley Court North, Level Street, Brierley Hill, England, DY5 1XP. This is our registered office and postal address. Please arrange any visit with us before travelling.