EXPERT CAR CHECK — £1,000,000 DATA GUARANTEE CLAIM EVIDENCE TEMPLATE ===================================================== Submit the completed form, together with every supporting document listed below, to claims@expertcarcheck.com with the subject line: Guarantee claim — [VRM] Incomplete bundles will be rejected and the 14-day notification clock will NOT pause while you gather missing evidence. ----------------------------------------------------- SECTION A — CLAIMANT DETAILS ----------------------------------------------------- Full legal name: ____________________________________ Address: ____________________________________ ____________________________________ Phone: ____________________________________ Email used at purchase: ____________________________________ Bank account for payment (sort code / account no.): ____________________________________ ----------------------------------------------------- SECTION B — VEHICLE & REPORT ----------------------------------------------------- Vehicle registration (VRM): ___________________ VIN / chassis number: ___________________ Make / model / year: ___________________ Date Platinum report generated: ___________________ Report reference / order ID: ___________________ Date you purchased the vehicle: ___________________ Price paid (GBP): ___________________ Seller type (private/trader): ___________________ ----------------------------------------------------- SECTION C — THE ALLEGED INACCURACY ----------------------------------------------------- Which guaranteed data point was wrong? (tick one) [ ] Outstanding finance (Experian) [ ] Insurance write-off category (MIAFTR) [ ] Stolen marker (Police National Computer) [ ] Mileage anomaly (DVSA MOT history) [ ] VIN / chassis-plate mismatch (DVLA) [ ] Scrapped / exported / destroyed marker (DVLA) What the report said: ____________________________________________________ ____________________________________________________ What the true position was on the report date: ____________________________________________________ ____________________________________________________ Date you first became aware of the inaccuracy: ____________ How you became aware (written third-party source): ____________________________________________________ ----------------------------------------------------- SECTION D — LOSS CALCULATION ----------------------------------------------------- Direct quantifiable loss (GBP): £ __________ Less £500 mandatory excess: £ 500.00 Net amount claimed (capped £100k/data pt): £ __________ Attach bank statements, invoices, or settlement letters that evidence every figure above. Speculative figures (loss of profit, depreciation, distress) are excluded. ----------------------------------------------------- SECTION E — MANDATORY EVIDENCE CHECKLIST ----------------------------------------------------- All items must be attached. Tick to confirm each is enclosed. [ ] 1. Original Platinum-tier report (PDF or signed web link) [ ] 2. Dated sale invoice / receipt for the vehicle [ ] 3. V5C log book (front and rear) [ ] 4. Independent written confirmation from the original data source proving the data was wrong ON THE REPORT DATE (e.g. Experian finance settlement letter, MIAFTR extract, DVLA letter, Police report) [ ] 5. VOSA-approved technician inspection report dated within 48 hours of purchase, noting no visible evidence of the undisclosed issue [ ] 6. Notarised statement of loss [ ] 7. Bank statements / documentary proof of payment and of the financial loss [ ] 8. Detailed written timeline of events [ ] 9. Photo ID of claimant (passport or driving licence) [ ] 10. Proof of address dated within last 3 months ----------------------------------------------------- SECTION F — DECLARATION ----------------------------------------------------- I confirm that: - I am the original purchaser of the Platinum report. - The information above is true and complete. - I bought the vehicle within 7 calendar days of the report being generated. - I am submitting this claim within 14 calendar days of first becoming aware of the inaccuracy in writing. - I did not know, and could not reasonably have known, of the issue before buying the report or the vehicle. - I have read and accept the Guarantee terms at https://expertcarcheck.com/guarantee and the Terms of Service at https://expertcarcheck.com/terms, including the mandatory mediation step before any court or arbitration proceedings. Signature: ____________________________ Date: ____________________________ ===================================================== Expert Car Check — claims@expertcarcheck.com =====================================================